CUSTOMER STORY

Hyper-growth Tech Company

As a forward-thinking technology company entering a phase of hyper-growth, this customer is saving $28 million over 3 years with the help of the HiveWatch® GSOC Operating System.

iStock-518595670

Challenges

Group 12637
  • Security operations that were more siloed, creating barriers to response
Group 12637
  • Challenges with communication between the Global Security Operations Center (GSOC) and guards at various global facilities
Group 12637
  • Analog Standard Operating Procedures (SOPs) and procedures that hindered response time
Group 12637
  • False alarms from multiple sensors creating a 98%+ false alarm rate

Results

Group 12637
  • Data-driven security leads to long-term savings of $28 million
Group 12637
  • Time to resolve alarms went from 15 minutes to sub-1 minute
Group 12637
  • Root cause of false alarms found on 30% of false alarms in the first 60 days of deployment
Group 12637
  • Addressing false alarms freed up 57% of GSOC operators' time

More customer stories:

Law Firm
LAW FIRM
New Security Solution

When a law firm relocated its corporate headquarters to a new building three years ago, founding partners wanted top-tier security and security measures.

Hong Kong
TECHNOLOGY
Travel Protection

Utilizing HiveWatch’s robust real-time intelligence tools and sources on the ground, HiveWatch was able to identify a potential threat to travelers in Hong Kong.

GSOC
GAMING
Utilizing a vGSOC

A popular American social game developer’s security team was facing uncharted territory when the COVID-19 global pandemic started in early 2020.