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HiveWatch and RSPNDR Partner to Improve Incident Response for Customers
Embedded, end-to-end solution brings security response to the next level
El Segundo, Calif., March 28, 2024 — HiveWatch, a physical security software company reimagining how organizations keep their people and assets safe, today announced a partnership with RSPNDR to deliver more efficient, streamlined communication and dispatch of field and guard resources for customers.
The partnership enhances incident management, enabling both HiveWatch and RSPNDR to offer an embedded, end-to-end solution that allows global security operations center (GSOC) operators monitoring disparate sites to generate a security response through RSPNDR with the click of a button. This automation accelerates the communication process as the operator can send details of an emerging incident directly to field and guarding resources, making incident response more efficient.
“Working with HiveWatch to communicate with RSPNDR’s distributed guard network allows organizations to deliver more value from security teams to the broader organization,” said Mark Zimmerman, CEO, RSPNDR. “We’re in the business of helping organizations source high-quality response services to customers when they are really needed and we know that our customers can benefit from the use of the HiveWatch platform with our services.”
Custom responses can be communicated through the HiveWatch® GSOC Operating System (OS) or Command Center via the Guard Mobile App to RSPNDR’s network of distributed mobile guard companies to respond to incidents on demand, as well as provide transparency, data analytics, and reporting for security leaders.
“Together, HiveWatch and RSPNDR provide a unique value to organizations, not only in streamlining communication between the GSOC and field operations, but also providing a cost-effective way for companies to address incident response,” said Ryan Schonfeld, Founder & CEO, HiveWatch. “With so many security leaders being asked to do more, with less, being able to offer significantly more value through partnerships like this provides them with the resources they need to meet business goals.”
HiveWatch will showcase its platform during ISC West, April 10-12, in Las Vegas, at Booth #34074. Click here to schedule a meeting with the HiveWatch team during the show.
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About RSPNDR
RSPNDR enables alarm companies to deliver dramatically faster response times. Our software platform delivers end-to-end automation of key processes, saving alarm companies time and making guards and monitoring personnel more profitable, cost-effective, and productive.
RSPNDR connects monitoring stations to a fast-growing, on-demand network of licensed mobile guards who quickly respond to alarms based on who is closest to the incident location. We provide alarm companies with operational transparency and guard accountability that has never existed before.
About HiveWatch
HiveWatch is an end-to-end Security Operations Management Platform to simplify and centralize disparate systems and solutions, reduce overwhelming noise, streamline operations, and empower security teams to make data-driven decisions. Built by experienced security professionals, HiveWatch was created to solve some of the industry's biggest challenges with features such as false alarm reduction, lack of security program data and analytics, emergency services communication (911), and device health monitoring. Without the need to “rip-and-replace” legacy hardware, HiveWatch solutions are quick to deploy and easy to scale. Learn more at www.hivewatch.com.
Media Contact
Jenna Hardie
O: +1 (424) 502-3462